ESPECIALISTAS EN AHORRO, ELECTRICIDAD Y GAS
Bono Social
                                                       BONO SOCIAL
Apply for the Thermal Social Bonus
Companies and Phones
Curenergía (Iberdrola)
900 200 708
Energy XXI (Endesa)
800 760 333
Gas & Power (Naturgy)
900 902 947
BASER (EDP)
900 902 947
Régsiti (Repsol)
900 100 283
CHC COR
900 814 023
Ceuta XXI Energy
900 106 004
TERAMELCOR
800 007 943
All phones are free
All the information about the Thermal Social Bonus or Natural Gas Social Bonus. Find out how to request it, who can request it and how much money it means depending on the area where you live and the type of consumer you are.
What is the Thermal Social Bonus or natural gas social bonus?
The Thermal Social Bonus is an aid launched by the government in October 2018 with the aim of alleviating energy poverty and protecting the most vulnerable consumers.
It is an aid for families with fewer resources that is charged during the first quarter of the year, and that covers the expenses caused by the use of heating, hot water and cooking.
The Thermal Social Bonus is granted to all people who have contracted the PVPC electricity rate with a power lower than 10 kilowatts (kW) and are covered by the Electric Social Bonus.
The amount to be received by the beneficiaries will depend on the following factors:
Of the help received with the Electric Social Bonus.
From the geographical area of the country in which it is requested. Those who live in the coldest areas have priority, ahead of those who live in the warmer ones.
From the item allocated for this in the General State Budgets.
How to apply for the social gas bonus?
The Thermal Social Bonus is automatically awarded to those who also receive aid for light. Therefore, it is not necessary for the consumer to present any type of documentation to benefit from it.
In the case of the Electric Social Bond, customers do have to present a series of documents to the Reference Marketer. On the contrary, in the case of the gas voucher, it is the marketers themselves that send the list of vulnerable consumers to the Autonomous Communities.
The companies will send a notification to all those customers who already have the social bonus of light to inform them that they are entitled to the social thermal bonus.
What requirements are necessary to receive the Thermal Social Bonus?
The only requirement to receive the Social Bonus for gas is to also be a beneficiary of the Social Electric Bonus. To be able to request the latter, the consumer must meet any of the following conditions:
Have a low income level, between € 7,520 and € 18,799 per year, depending on the number of children you have
Be a pensioner and receive the minimum benefit, that is, between € 8,386 and € 11,701 per year.
Being a large family.
It is essential to have contracted the PVPC electricity rate to be able to benefit from the Natural Gas Social Bonus. We will tell you how to contract the PVPC regulated rate.
However, it should be noted that depending on the particular situation of each consumer, they will receive a different amount. In addition, the Electric Social Bonus stipulates that there are three types of consumers who can collect this help:
Vulnerable consumers. Those who form a large family or whose income levels oscillate between the following figures:
Income situation
No minors in the family unit Less than or equal to € 11,279 / year
With a minor in the family unit Less than or equal to € 15,039 / year
With two minors in the family unit Less than or equal to € 18,799 / year
Severe vulnerable consumers. They must receive an annual income less than or equal to 50% of the established thresholds to be considered vulnerable consumers.
Income situation
If you are a large family Less than or equal to € 15,039 / year
Minimum pension Less than or equal to € 7,520 / year
With two minors in the family unit Less than or equal to € 18,799 / year
Severe vulnerable consumers at risk of exclusion. They are those who, in addition to meeting the income levels of severely vulnerable consumers, receive care from social services. Supply cannot be interrupted despite defaults.
If you are not compatible with the Light Social Bonus, below you can analyze the cheapest rates on the market.
Compare other electricity and gas rates on the market
Electricity and gas rates
How much discount is the Natural Gas Social Bonus?
As we have seen previously, the amount to be received by the beneficiaries of this aid varies depending on their degree of vulnerability, the budget line stipulated for it and the area in which they live: if it is colder, they will receive a higher benefit, because it is assumed that your heating costs will also be higher.
The aid starts from a minimum of 25 euros, and that amount may be increasing thanks to other factors. For example, being a severe vulnerable consumer can mean that this amount increases up to 60%.
Geographical zones are divided into five categories, with Alpha being the warmest and E the coldest.
Alpha zone. Canary Islands
Zone A. Almeria coast and the coast of Cádiz, Málaga and Melilla.
Zone B. Balearic Islands and the coast of Tarragona, Castellón, Valencia, Alicante, Murcia, part of Córdoba, Seville, Huelva, Cádiz, Málaga and Ceuta.
Zone C. Jaén, Cáceres, Toledo, Badajoz, part of Granada and Huelva, Murcia, Valencia, Castellón, Barcelona and Girona. In addition to A Coruña, Pontevedra, part of Orense, Oviedo, Santander, Bilbao and San Sebastián.
Zone D. Madrid, Ciudad Real, Albacete, Cáceres, Lérida, Huesca, Zaragoza, part of Teruel and Guadalajara, Pamplona, Vitoria, Lugo, Palencia, Zamora, Valladolid, part of Salamanca and Segovia.
Zone E. Catalan, Aragonese and Navarrese Pyrenees, León, Burgos, Soria, Ávila, part of Segovia, Teruel and the Iberian system.
In the following link you can check the exact category of your municipality.
The discount to be received will be the following, depending on the geographical area and the type of consumer:
Thermal Social Bonus Discount
Zone Type of consumer Amount
Vulnerable Alpha 25 €
Severe vulnerable € 40
Exclusion risk € 40
A Vulnerable € 29
Severe vulnerable 46.40 €
Exclusion risk € 46.40
B Vulnerable € 37.68
Severe vulnerable € 60.29
Exclusion risk € 60.29
C Vulnerable € 49.84
Severe vulnerable € 79.74
Exclusion risk € 79.74
D Vulnerable € 67.56
Severe vulnerable 108.10 €
Exclusion risk € 108.10
E Vulnerable € 77.46
Severe Vulnerable € 123.94
Exclusion risk € 123.94
When is the Thermal Social Bonus charged?
It is important to be clear that, to receive aid from the Gas Social Bonus, the consumer has to be a beneficiary of the Electric Social Bonus on December 31 of each year. Only in this way will they be able to receive aid for gas through a bank transfer in the first quarter of the following year.
That is, if a consumer is a beneficiary of the Electric Social Bonus as of December 31, 2019, they will receive the aid in the first quarter of 2020.
How to domicile the aid of the Social Bonus of natural gas?
The payment of gas aid is paid through the same bank account in which the consumer has direct debit electricity bills.
However, if the beneficiary does not have this payment domiciled, they will receive a notification requesting a bank account through which to pay the aid. It can be communicated in two ways:
Through the website of the Ministry for Ecological Transition.
By writing to the Directorate General for Energy Policy and Mines (Paseo de la Castellana, 160, 6th Floor, 28071, Madrid).
In case the consumer wants to establish a different bank account than the one that appears in his electricity bills, he can do it in different ways.
Through the website of the Ministry for Ecological Transition.
By means of a letter entitled "Communication of bank data for the purposes of the Thermal Social Bonus, presented by non-telematic means" that will be sent to theName, surname and DNI.
New account number.
Name and surname of the account holder.
Place, date and signature.
Can the thermal social bonus be waived?
The beneficiaries of the Gas Social Bonus can renounce it online or in writing.
They can exercise their right to renounce the aid within a maximum period of 10 business days from the moment they receive the notification that they are beneficiaries of the Thermal Social Bonus.
Some people decide to give up this help because receiving this amount of money can raise their income level and limit them when applying for other types of aid.
How to contract the PVPC to request the Social Bonus discount?
As we have already commented, to receive the help of the Thermal Social Bonus it is necessary to take advantage of the social electricity bonus and have contracted the PVPC rate with a Reference marketer. Below we explain how to contract the PVPC with each company and the channels to request the help of the Social Bonus.
Naturgy thermal social bonus
The Naturgy Group's regulated marketer allows you to contract the PVPC rate online. With it, the price of energy varies every day and every hour, and to find out what its exact cost is, consumers can consult the Red Eléctrica de España (REE) website on a daily basis.
Once the PVPC rate has been contracted, the Social Bonus can be requested through any of the channels provided by the marketer:
Social gas bonus with Naturgy
Medium Contact
Regular mail Comercializadora Regulada, Bono Social, Box nº 61084, 28080, Madrid
Telephone 900 902 947
Fax 93 463 09 06
Email bonosocial@comercializadoraregulada.es
The renewal and application of the Social Bonus becomes effective within a maximum period of 15 days, and its resolution is notified by postal mail.
Gas social bond with Endesa
Endesa, through the reference marketer Energía XXI, offers the PVPC rate, which can be contracted in two ways:
Endesa thermal social bond
Medium Contact
Telephone 800 76 03 33
Email atencionalcliente@endesaonline.com
Email bonosocial@energiaxxi.com
Gas social bond with Iberdrola
Curenergía Comercializador de Último Recurso is what the former Iberdrola Comercialización de Último Recurso, SAU is now called, which changed its name last August.
The PVPC rate with Iberdrola can be contracted either online, through the Curenergía website, by phone or at any of the physical service points of the marketer.
Thermal social bond with Iberdrola
Medium Contact
Ordinary mail Curenergía Comercializador de Último Recurso, SAU, Apartado de Correos 61.017, 28080 Madrid
Telephone 900 200 708
Offices Locate your office
Email bonosocial@curenergia.es
Thermal social bonus with EDP
The PVPC rate can be requested with EDP through its marketer, Baser, online. To do this, you only have to provide the company with the following information:
Name, surname and DNI.
Telephone.
E-mail.
Supply data: address and CUPS.
Power and rate to contract.
To request the Social Bonus with Baser, the client can contact through:
Gas social bond with EDP
Medium Contact
Regular mail PO Box 190, 33080, Oviedo (Asturias)
Telephone 900 902 947
Fax 984 115 538
Offices Locate your office
Email bonosocial@basercor.es

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